Products

Information about our products

SG Monitoring
SG Monitoring
SoftGuard represents the new generation of integral systems for alarm monitoring. Its great power is based on the combination of the most solid and advanced operative platform in the market, Windows Server, and the most widely used and reliable database engine for client-server applications, Microsoft SQL Server and, to complement the perfect trilogy, our modular monitoring system, which has been designed with top technology and future vision.
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SG Video
SG Video
It was designed to integrate video and audio to the alarm events received at the central station in a simple and intuitive way, on operator’s request or simply to follow verification routines or periodic control. The importance of video monitoring lies in the notorious decrease of the dispatched false alarms rate and the most efficient event’s solution.
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SG Technical Support
SG Technical Support
Its functions are the integral management of customer technical support; allowing the entrance of service orders from multiple sectors; programming the periodic preventive service routines; assigning technicians, vehicles and materials; identifying costs and delays involved in each order; getting to know the execution state step by step; evaluating productivity in a personalized way and taking statistics of different services, thus, generating your company’s technical area’s strategic information.
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SG Logger
SG Logger
All the telephone calls that are received or done at the central station will be digitalized and recorded on a disc, identified by caller-id (entering calls) and by dialed destination number (DTMF Out). The operator can relate the call to the customer. Ongoing calls can be supervised, locally or via Internet, from anywhere. Searches will be able to be made according to date, time, entering or exiting number, customer and/or operator’s comments.
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SG Billing and Charging
SG Billing and Charging
It automatically issues the invoices for the services provided to the customers based on table fees and according to each customer’s contract. The invoices can be generated according to customers or dealers and groups or types of fee. With this system, a useful billing control can be done, showing current accounts’ balance, fees, charged or due to be charged services, credit default reports, warning the monitoring operator.
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SG Corporative Customers Web Access
SG Corporative Customers Web Access
This module has specially been designed to provide corporate customers with control over their accounts. They will obtain graphic information about the state of their residences or branches with an indication of the state of each of them (active/not-active) and the alarm events received for each of the accounts via Web. Its greatest potential lies in the visual impact for the recognition of situations with a global perspective.
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SG Dealers Web Access
SG Dealers Web Access
It is a solution that allows Dealers to have access to the central station system via Internet and carry out (themselves) the in/out service process and their own accounts’ edition, the customers systems’ state check-up, obtaining reports and history reports of global events or per account, customized with a logotype and own information, saving operator’s time and giving the Dealer more independence and autonomy.  
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SG Manager Web Access
SG Manager Web Access
This Web module allows the system administrators to obtain specific statistic information regarding system control data, simply by getting connected from a PC web explorer, Palm, PDA or Smartphone WAP. Statistic results provided by the module are 100% graphic and easy to visualize.
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SG Website
SG Website
It was designed for Security and Monitoring companies willing to have a top level corporate technologically designed web site. There are 5 models to choose from, POP3 e-mail accounts (name@yourcompany.com - 15 Mb Max), e-mail groups nicknames (Forwarders), on-line tickets’ module support desk, customizable introduction Flash, customizable central banner Flash, flash or animated gif and multiple HTML sections.
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SG Authority Web Report
SG Authority Web Report
The events entering the central system will be automatically transferred, according to a decision table, with or without operator’s intervention, to the competent authority (police department, fire station or emergency service). Detailed information (photos and floor plans) is received through the web at the remote terminals. Remote operator’s identification and confirmation is required by the system.
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SG TrackGuard
SG TrackGuard
By using AVL systems (Automatic Vehicle Location) this module is able to track and monitor the equipment installed in vehicles, cargo or even in people (Msd) and relate them to central system customer’s accounts. Compatible with GPS location, radial Triangulation, mobile cells approximation, Doppler and others, and suitable for radio, mobile communication, trunking, GPRS and CDMA-1X, satellite and pagging. The GIS engine uses digitalized cartography (Google Maps) and requires API Premier licence.
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Operational Platform

Operational Platform
SOFTGUARD CONNECTIVITY GROWS EVERY DAY
Technologic partners per category
Monitoring receptors
IP Communicators (Eth-Gprs)
Monitoring mobile equipments by Gps
Online round control (Gprs)
Equipments for video verification
Monitorable access control equipments
Monitorable energized fences
Monitorable perimetral detection
Monitoring by radio
Monitorable Domotics - Remote
Videoalarm
EVENTS
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