Case Study

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Guard Service Tecnologías S.A.

Chile

Guard Service Tecnologías S.A. is a Chilean company that advices its clients in the choice of protection systems that best suit their needs and requirements and that control their risks efficiently, giving them the possibility to feel safe 24 hours a day.

Which major advantages do you find in the processing of security events of your clients with SoftGuard in relation to the way they were processed previously?

Our company had monitoring software running with a SIS system under DOS setting when it was decided to change to SoftGuard in 2005, therefore, advantages are many. The most important items of these advantages have been a significant increase in the service provided to our customers because of the use of WEB Signals. Our clients are able to see, on line, the behavior of their alarms and the dispatch of signals via SMS, what allows them to have information of the alarm signals in real time.

Lately, we have implemented the reception of signals via GPRS, what has allowed us to be in the technology vanguard and we are sure that SoftGuard will continue innovating, keeping its clients updated  with the integration of last generation technologies and alarm monitoring systems.

 


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Karin Von Bischhoffshausen
Nombre y Apellido Karin Von Bischhoffshausen
Position Technology Platform Chief
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